Precautionary Boil Advisory
When a boil advisory is provided to a customer due to a leak repair or maintenance it is a precautionary measure for your health. Here are the steps to follow when boiling your water:
It is recommended not to drink the water without boiling it first. Bring all water to a boil for one minute and let it cool before using or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.
Contaminated water can cause diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly, and people with severely compromised immune systems. These symptoms are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.
For additional comments, requests, or questions, please contact our office at 712-262-8847. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at
1(800) 426-4791.
See Do's & Don'ts Flyer Below
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Water Quality Reports
(Consumer Confidence Reports)
To view the water quality report for your service address, please click on the report for your service area, which is indicated by the first two characters of your account number.
Consumer Confidence Reports are completed annually. Your 2023 Water Quality Report is now available below.
The reports are in PDF format. You will need Acrobat Reader. You can download this software at no cost from www.adobe.com.
ILRW-Osgood Water Quality Report
For Customers with Reference Numbers beginning with
BS, EL, LI, 01, 80, 04* (*All 04 accounts except those located east of Estherville and Gruver in Sections 12 & 13 in Center Township and Sections 8 & 17 in Swan Lake Township in Emmet County), and WN* (*All WN accounts except those located in Sections 27, 28, 33, 34, 35, & 36 in Lake Township and in Sections 6, 7, 18, 19, 30, 31, 32, 33, 34, 35 & 36 in Freeman Township in Clay County)
ILRW-Clay Water Quality Report
For Customers with Reference Numbers beginning with
18, ED, FN, FS, RE, RN, RW, TW, WS, City of Webb & WN* (*WN accounts located in Sections 27, 28, 33, 34, 35, & 36 in Lake Township and in Sections 6, 7, 18, 19, 30, 31, 32, 33, 34, 35 & 36 in Freeman Township in Clay County)
ILRW-Gruver Area Water Quality Report
For Customers with Reference Numbers beginning with 02 and 04 accounts that are located east of Estherville and Gruver in Sections 12 & 13 of Center Township and Sections 8 & 17 of Swan Lake Township in Emmet County)
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ILRW-Osgood Water Quality Report
For Customers with Reference Numbers beginning with
BS, EL, LI, 01, 80, 04* (*All 04 accounts except those located east of Estherville and Gruver in Sections 12 & 13 in Center Township and Sections 8 & 17 in Swan Lake Township in Emmet County), and WN* (*All WN accounts except those located in Sections 27, 28, 33, 34, 35, & 36 in Lake Township and in Sections 6, 7, 18, 19, 30, 31, 32, 33, 34, 35 & 36 in Freeman Township in Clay County)
ILRW-Clay Water Quality Report
For Customers with Reference Numbers beginning with
18, ED, FN, FS, RE, RN, RW, TW, WS, City of Webb & WN* (*WN accounts located in Sections 27, 28, 33, 34, 35, & 36 in Lake Township and in Sections 6, 7, 18, 19, 30, 31, 32, 33, 34, 35 & 36 in Freeman Township in Clay County)
ILRW-Gruver Area Water Quality Report
For Customers with Reference Numbers beginning with 02 and 04 accounts that are located east of Estherville and Gruver in Sections 12 & 13 of Center Township and Sections 8 & 17 of Swan Lake Township in Emmet County)
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ILRW-Osgood Water Quality Report
For Customers with Reference Numbers beginning with
BS, EL, LI, 01, 80, and 04* (*All 04 accounts except those located east of Estherville and Gruver in Sections 12 & 13 of Center Township and Sections 8 & 17 in Swan Lake Township in Emmet County. WN accounts in Sections 3, 4, 5 E1/2, 7 SE1/4, 8, 9, 14, 15, 16, 17, 20 E1/2, 21, 22, 27, 28, 29 S1/2 & E1/2, 32 N1/2, and 33 of Freeman Township and Sections 28, 32 E1/2, 33, and 34 in Lake Township in Clay County.)
ILRW-Rural Areas Water Quality Report
For Customers with Reference Numbers beginning with
18, ED, FN, FS, RE, RN, RW, TW, & WS, and City of Webb. WN accounts in Section 33 S1/2 in Freeman Township, Sioux Township, Logan Township and Gillett Grove Township in Clay County.
ILRW-Gruver Area Water Quality Report
For Customers with Reference Numbers beginning with 02 and 04 accounts that are located east of Estherville and Gruver in Sections 12 & 13 of Center Township and Sections 8 & 17 of Swan Lake Township in Emmet County)
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