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MISSION STATEMENT:

Serve as a regional utility

providing safe, reliable, and

economical water and wastewater

services to Northwest Iowa

and Southwest Minnesota

VISION STATEMENT:

Strive for excellence in the

products and services delivered

to our current & future customers

while enhancing the quality of life

through innovation, dedication & integrity

CORE VALUES:

Safety

Integrity

Reliability

Communication

Economical

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This website was last updated on
March 31, 2026

Spring Is Coming: Protect Your Home and Prepare for the Season Ahead

As warmer weather arrives, it’s a great time to make sure your home and property are ready for spring water conditions. Seasonal changes can bring shifting ground, increased rainfall, and thawing soil—all of which can affect water and wastewater systems. A few simple checks now can help prevent service disruptions later.

Spring Preparation Tips for Your Water Service

• Inspect outdoor faucets and meters for cracks or leaks after winter freeze‑thaw cycles. • Clear debris from around meter pits to ensure safe access and proper ventilation. • Check sump pumps to make sure they’re working before spring rains arrive. • Walk your property for signs of soft spots, pooling water, or unusual ground movement that could indicate a leak. • Reconnect hoses carefully and watch for drips that may signal a damaged line.

Seasonal Challenges to Watch For

• Heavy spring rains can overload sump pumps and cause backups if equipment isn’t maintained. • Ground shifting during thawing can stress service lines. • Tree root growth accelerates in spring and can impact wastewater lines. • Irrigation system start‑ups often reveal winter damage—check before running at full pressure.

We’re Here for You

Our team monitors system conditions closely throughout the spring season. If you notice unusual water usage, low pressure, or signs of a leak, please reach out. Working together helps protect your home, our shared infrastructure, and the quality of service you rely on every day.

Your 2025 Water Quality Report is Available!
2025 Water Quality Reports are located on our Water Quality page - click here or select News & Reports above and the Water Quality Reports.

2023 & 2024 Water Quality Reports are also available.

If you have any questions, please contact us at (712) 262-8847.