Iowa Lakes Regional Water

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PRECAUTIONARY

BOIL ADVISORIES:

Please click "News & Reports"

Select "Water Quality Reports" or "Water Outages"

for the General Guidelines to follow

if an emergency occurs in your area

recommending a boil advisory.

COVID-19 RESPONSE:

Please click "News & Reports"

for ILRW's response to COVID-19.

Thank you for your cooperation

and understanding.

XPRESS BILL PAY LINK:

https://xpressbillpay.com/#/?org=ilrw10775

MISSION STATEMENT:

Serve as a regional utility

providing safe, reliable, and

economical water and wastewater

services to Northwest Iowa

and Southwest Minnesota

VISION STATEMENT:

Strive for excellence in the

products and services delivered

to our current & future customers

while enhancing the quality of life

through innovation, dedication & integrity

CORE VALUES:

Safety

Integrity

Reliability

Communication

Economical

Wastewater logo

This website was last updated on
December 27, 2021

New Dropbox Location at Office

The new Customer dropbox is now conveniently located outside for drive-up access. Be sure to look for it when on the go during the week. It's also accessible in the evenings and on weekends.

Drinking Water Customer Questionnaire: Lead & Copper

US-Environmental Protection Agency (EPA) is requiring all public water supply systems to inventory all water customers' service line materials. As part of this process, Iowa Lakes Regional Water is requesting our water customers' assistance by taking a short survey. This requirement is part of the national Lead and Copper Rule we are striving to satisfy within our distribution system. In order to compile a database of the materials used in our customer’s service lines and plumbing required by our sampling plan, please take a few minutes to complete this questionnaire. Note: by completing the survey, you will satisfy the need for us to schedule an appointment to perform an on-site investigation with an ILRW representative.

WATER CUSTOMER SURVEY LINK:

Water Customer Survey Link

Please complete the survey for each ILRW water service account. Thank you for participating in this survey. We thank you for your cooperation in helping us as we strive to continue to serve clean and safe drinking water to our customers.

Your 2020 Water Quality Report is Available!
2020 Water Quality Reports are located on our Water Quality page - click here or select News & Reports above and the Water Quality Reports.

2018 & 2019 Water Quality Reports are also available on the Water Quality Reports page.

If you have any questions, please contact us at (712) 262-8847.